Tell us what you think about Northwest!
Scott Frazier has been to our home on two separate occasions and has provided exceptional service. He is very knowledgeable and detailed.
Thanks for providing Great Service!
Benjamin & Monica Little
Northwest has the Greatest Folks!
After my annual termite expection today, I said that after all these years I just had to "submit a review". John Davis has been coming out for the last few years, and he has always been so great! I was actually hoping that he would come out for today's inspection as well, and he did. Another guy came out with John today, but I can not remember his name, but I know he introduced himself. I owe John a great review, for he has been the exact same all these years, kind and professional and friendly. Bottom line, both of these guys represent Northwest mighty dang good!! They were both great today, so professional and friendly, and they do a great inspection and informed me of some different services that you offer. You just don't see too many like this out there today. Northwest has some great employees, and I just had to let you know!!! Many thanks to both of these guys today, they were even friendly to my dogs.
The entire team at the Alpharetta NW Ext location does a great job and we have used them for years. Ross Adams is our usual technician and he is honest, hardworking, nice and an expert at his craft!
Our Service Provider, Tim Wiley is very professional, thorough and knowledgeable. He is very friendly and has a positive attitude. I would highly recommend NW and Tim.
I recently renewed my contract with Northwest Exterminating and I was overjoyed when Luke Johnston showed up to perform the services. Each and every time he has done my quarterly services he has provided EXCELLENT customer service skills. He always takes his time to thoroughly explain what he is doing as well as why. I think that if you guys offer some type of incentives for providing great services then Luke Johnston would be a great candidate.
Carlos Capaque completed our annual termite inspection this morning and we were most impressed with the courtesy and professionalism of his visit. We feel that we are in very good hands with Northwest.
It has been a pleasure to work with Tim Wiley and NW. He was prompt, informative and addressed my concerns.With NW I remain termite free.
Our experience with Northwest Exterminating has been really great. Our exterminator, Tim Wiley does and excellent job. He is very thorough and knowledgeable in regards to pest control. He has a great attitude and work ethic.
our technician is George and he is always efficient, prompt, kind, and wonderful! they're just a joy to work with and always so awesome!
"Over The Top" Customer In-Home Service
This review is joyfully submitted for our August 1st appointment with Carlos Capaque. From the time he entered the front door, I could sense his spirit of excellence (great work ethic). I knew already that this visit would be of a higher caliber than others. He was very approachable, relatable, caring and had superior communication skills ( listening, diagnosing, solving the problem and teaching the homeowner how to get rid of and control any attempted future ant attacks). What a great troubleshooter! He had an amazing knowledge of his product, and proper Policies and Procedures of Northwest Exterminating. Carlos consistently demonstrated his appreciation for us as his clients. It was quite obvious that he truly cared about us and was not just there for a paycheck. Carlos answered all of my questions (and there were many) being so patient, polite and professional. We were very impressed and quite satisfied with his service! He is a "cut above" the rest and a valuable asset to this company! Kudos to Carlos, he has really earned it!