Tell us what you think about Northwest!
Nw is a pleasure to work with. Their customer service is PROMPT AND EFFICIENT. Sage, our regular guy is personable and professional. And Caleb, who came out to address an ant problem, was also very polite and even offered suggestions as I asked for ways to better protect my home. Great company! Will stick with them in the years to come. Keep up the good work!
excellent customer service
Tim Wiley is our Northwest representative and is always prompt, friendly, knowledgeable, and a joy to talk to. He is one of the main reasons why we stay with Northwest. We like the fact that if we have a problem in between services the office is quick to respond! Great job guys!!
Always curteous, prompt, professional. Appreciate his attention to calls between regular service dates and willingness to stop by if bugs show up unexpectantly. Plus our cat likes him...that's a bit unusual.
quality assurance inspector
We love us some Ricky. He is so sweet and has a wonderful
personality. Always eager to work boy did he work here. Has a very positive attitude about his work and I would suspect the same in his personal life. He is the kind of person that your company is darn luckto have. Honesty and eager to learn are some qualities that will take him far in life.
Mike Manning has been our service rep for some time now and has solved many problems. Mike has always been professional, helpful, personal and determined to get the job done. We understand that Mike has been transferred to Norcross, we wish him lot of luck and know that the customers will be well taken care of, however, we will miss him a lot, for multiple reasons. Northwest Exterminating will still be our go-to to keep everything clean and safe, but we will miss Mike.
Luke Johnston is an outstanding pest control manager and the quintessential representative for Northwest Exterminating. It’s been my pleasure to work with Luke since I relocated to Midland, GA from Virginia two years ago. His expert subject matter expertise was reassuring as we worked together to develop/tailor a Northwest program that has effectively managed all of my pest concerns. The results I have realized since working with Luke have exceeded my wildest expectations. He is the reason I will continue my relationship with Northwest.
Knowledgeable, good Christian man
Ronnie Benford has been my Technician since Sage moved to another position. When I ask questions Ronnie has the answers...I really appreciate his knowledge. He is always professional, kind and makes me feel better because he came by. His work ethic is exemplary. I have never had to call for additional treatment. It makes me feel good to know I have a Christian man servicing my home. Thank you, Ronnie
Thorough, courteous, & helpful
We had wasps in the eaves of our house, and ants and spiders sneaking in, but Carlos helped us get rid of the biting, stinging things, and took the time to show us areas to touch up to keep help keep the critters out. Thanks !
I have been very pleased with the service Ronnie has given us. He is thorough, pleasant, and very customer oriented. If we ask about something that is not in his area, he always has the answer to point us in the right direction. Thank you Ronnie.
My wife and I have a twenty plus year relationship with Northwest that started when we were building contractors. After our retirement we have continued to use and trust Northwest.
Our home was serviced by Bryan Phillips from Northwest yesterday and he took excellent to a higher example.
Thanks from a very happy customer