Tell us what you think about Northwest!
I appreciated Tim Wiley providing my quarterly pest control. He also found carpenter ants that were around the home and explained thoroughly the damage they could do to wood in the house. For a modest cost, he is able to treat for these ants on an ongoing basis and I don't have to think about these problem pests. Thanks for a professional treatment and great communication!
Thank you, Ricky, for your thorough initial service of our home. You were professional and most importantly, eager to work around our schedule and our dogs. "Must love dogs" is a requirement for being in our home. Ricky embraced that kind of thinking and showed not a hint of frustration as I transferred the dogs from the back yard, to the basement, upstairs, and then back outside. Thank you.
Terry Hardy is wonderful! I have been dealing with ants in my kitchen for more years than I want to remember and he is the only rep who has been able to KEEP THEM AWAY. He knows pest control.
Many compliments to this company from our rep, Jonathon, Stockbridge, to the technician, Jeremy. My husband & I are extremely happy with this company. Jonathon was very thorough in explaining the process of the life of termites & other concerns for the longevity of a home\'s interior & exterior. I hope other homeowners keep Northwest in mind while searching for a pest control company. I KNOW they will be happy!
Astute Service Representative
Swarmers and termites ran out from under our fridge several weeks ago much to our horror! Andrew Carlyle treated the area without damaging the hardwood flooring. I told him we would be replacing the flooring in the half bath, adjacent to the kitchen lines due to what we thought was a faulty toilet seating. He asked to stop by after the old flooring was removed and before replacing the new flooring just to ensure there were no termites; however, active termites were present so he drilled and treated 3 areas. Due to his observation and expertise, we are thankful because in time the new flooring and toilet would again have had to be ripped up and replaced again. Thanks, Andrew!
Honest and Thorough!
We had Jody Allred come to our home and do a termite and pest inspection as part of a real estate transaction. We needed a second opinion as the buyers home inspector spent very little time in our home and said we had an active termite and rodent problem which caused our buyers to back out. I was appalled as I knew this was not true. Jody checked every crack and crevice around our entire home inside and out and even crawled into a very small area under our stairs to check everything. He was amazingly thorough and completely honest with me. There were NO active termites or rodents! What he did find were simple boring beetles in the wood around our garage doors and took the time to show me exactly where he saw the evidence, and how the beetles ate the wood (very minor). I was so thankful to have him give me the information and show me everything. I would recommend anyone use this company and request Jody personally if you live in the Canton/Kennesaw/Cartersville area! Truly wonderful experience!
I have had other lawn care companies do aeration on my lawn previously, but the work that William Glidden and Josh have put in totally exceeded my expectations and their work surpassed other company\'s professional service.
They put the extra effort to walk across to find the troubled spots and aerating over them multiple times to ensure they accomplished what they were there for, Instead of just going over the lawn once and being done with it like the other lawn care providers. They were professional , curteous and knowledgable in what they did.
Todd from Northwest Ext. in Carrollton, GA just left my house after obliterating a big ant nest in the attic. Thanks for going the extra distance to find the source!
I am new to the area and had lots of questions about pests that I had to look out for. Bill Harris spent a lot of time with me going over the whole house explaining what to look for. I have two dogs and he went out of his way to explain about poisonous snakes and what to watch for my dogs. He went above and beyond what he needed to do! Excellent service!
My residence was treated by Luke Johnston, he was very professional and went above and beyond explaining me what he did and what products he used, this is a plus since most people just apply their products and walk away.
I will use them again