Tell us what you think about Northwest!
This was Dave's 1st visit to our home. He was very friendly and extremely thorough. He explained his service and answered my questions. His attention to details (i.e.: web brushing) was very comforting to my wife. I recently upgraded to the Green Elite program for both pest control and termite protection and plan to STAY with Northwest!!
David came by today for the initial pest treatment service. He was so pleasant and professional and kind...thank you for such a good associate! He represents your company at the best levels of customer service. We look forward to David\'s quarterly visits keeping our home \"greenly\" pest free.
Scott Pruitt came by today to do an initial review. I appreciated the way he listened, the advice he gave and the reassurance he gave me as he examined our home. I felt confident in his professional opinion and will recommend my friends to use Northwest. Thanks for the prompt response to my call!
I have been a satisfied customer of Northwest Exterminating for many years. Special kudos to Neil Bloyd. He is professional, kind, knowledgeable and always takes the time to answer any questions I may have. He goes above and beyond and always with a smile. He is an asset to your company as I am sure you already know.
I just switched to Northwest in the Southeast and I have to say the service provided on the initial visit was outstanding. The service agents name was Travis and he was remarkably well informed and able to educate me on every step of the process. Wonderful customer service! Well done!
Bii harris was very thorough and professional. He answered all of my questions about mice and insects in detail. Bill spent over an hour working. I hope he is the technician who will inspect the house next quarter.
Bill was very knowledgeable and went over every inch of my house .I had an infestation of roaches. Taught me a few things I didn't know. Send him back anytime.
Thanks to Michelle Thomas and Norm for excellent service. They are very informative and professional. I had an infestation of roaches and they provided the information and actions needed to safely eliminate these creatures in a house occupied by two active cats. Everything went great.
Neil Boyd is fantastic! Knows his business, has great listening skills, shares information so we can learn as he solves the problem, and for the first time in a year in our new Georgia home, we are enjoying the outside, porch and beauty of our pest free home and yard. Thank you Northwest Green Elite!
Outstanding Customer Service
I want to commend Northwest on their extraordinary team of employees. I had the pleasure of having Patrick Cash come to our home for our annual termite inspection. I found Patrick to be very knowledgeable, professional, and personable. I wasn't completely sold on the Sentricon system until Patrick walked me through the process and addressed future expectations. I also had to pleasure of meeting our service technician Josh Nichols for our Sentricon install and home treatment. Another great first impression, and I'm confident that he will continue to provide the same great service in the future. I think it says a lot about a company who employs such top notch people. Bravo!