Tell us what you think about Northwest!
I just switched to Northwest in the Southeast and I have to say the service provided on the initial visit was outstanding. The service agents name was Travis and he was remarkably well informed and able to educate me on every step of the process. Wonderful customer service! Well done!
Bii harris was very thorough and professional. He answered all of my questions about mice and insects in detail. Bill spent over an hour working. I hope he is the technician who will inspect the house next quarter.
Bill was very knowledgeable and went over every inch of my house .I had an infestation of roaches. Taught me a few things I didn't know. Send him back anytime.
Thanks to Michelle Thomas and Norm for excellent service. They are very informative and professional. I had an infestation of roaches and they provided the information and actions needed to safely eliminate these creatures in a house occupied by two active cats. Everything went great.
Neil Boyd is fantastic! Knows his business, has great listening skills, shares information so we can learn as he solves the problem, and for the first time in a year in our new Georgia home, we are enjoying the outside, porch and beauty of our pest free home and yard. Thank you Northwest Green Elite!
Outstanding Customer Service
I want to commend Northwest on their extraordinary team of employees. I had the pleasure of having Patrick Cash come to our home for our annual termite inspection. I found Patrick to be very knowledgeable, professional, and personable. I wasn't completely sold on the Sentricon system until Patrick walked me through the process and addressed future expectations. I also had to pleasure of meeting our service technician Josh Nichols for our Sentricon install and home treatment. Another great first impression, and I'm confident that he will continue to provide the same great service in the future. I think it says a lot about a company who employs such top notch people. Bravo!
Technicians show up on time and are knowledgeable, courteous and professional. They checked the home and confirmed active termite damage. Retreatment was at no charge. Both techs were very efficient and cleaned up behind themselves. I’m totally satisfied. I’m confident that that if there is any other termite problem this company will make it right. How many companies can a home owner say that about these days.
Luke Johnston-excellent job
Luke Johnston came by for the 2nd time today. Every time he comes by he provides excellent customer service skills. He does an excellent job of thoroughly explaining what he is doing and why. He gets my vote for employee of the year!
Bryant came over this morning for our first inspection and was on time and very professional. Looking forward to using the service.
always great service
Jake Dooley has sprayed both my home and office and each time he is always helpful with my questions about pest and quick about the work performed. Thanks for an outstanding job!