Tell us what you think about Northwest!
To everyone at Northwest, thank you. Lee repaired my door frame this am at no charge, He did such an excellent job! I cannot say enough about the professionalism from the office staff to everyone else I came in contact with.
To whom it may concern--On June 17. 2013 your representative Ryan Sherill came to be house because I had some termintes issues. As he entered the house his personnality was so professional, I felt comfortable, he addressed the problem, and discussed how to handle the problem, he also did an excellent job on applying the necessary materials to solve the problem, in all he was very efficient and knowledgeable. Thanks very much for a job well done. God bless.
Just had to say how nice Michael Manning is. Very professional service, provides education as needed and is kind and considerate of me, the customer. Will miss him as he relocates to another service area. Thanks Michael
A/c# 167157. Had my initial pest service today. Very impressed with the Service Tech. Professional, courteous and explained all he would be doing. Based on today's visit, I am looking forward to being a Northwest customer.
Excellent Service from Juan
Juan saved us! He came out within an hour and discovered we had a bird nest being built in our dryer vent. This could have led to a dryer fire, but Juan cleared the vent and even came back to INSTALL A NEW DRYER VENT WITH A BIRD COVER FOR US on the outside of our house at no charge! He was nice, respectful, helpful, thorough, and very professional. We elected to receive quarterly pest control and are very satisfied with the service and the peace of mind knowing we have a reliable professional on our home maintenance team. I now call him direct on his cell phone and he always answers and is willing to help. Thank you so much, Juan!!!
Been with Northwest since our move last August. You all came highly reconmended and we have been pleased with everyone. Kyle was here today, and was helpful, kind and professional. Also, haven't met an employee who didn't sing your praises. Good to know you are a company worth working for.
Came in from spring break and had winged termites coming in the front door! Called northwest and to my pleasant surprise it was Ryan Johnston to the rescue; he had successfully conquered an ongoing ant problem we'd had. I knew it would be ok; Ryan knows his stuff. It took a GREAT deal of work. I don't know when I've seen such a hard worker. Ryan is knowledgeable, professional, customer service oriented, and will get to the root of the problem. We are more than pleased. This is a level of service that you just don't find anymore.
excellent termite control
The technician was on time. He was courteous and friendly and performed all work in a professional manner.
I could not have been more pleased.
I have been with Northwest for eight years and have never been disappointed. This year my warranty was due to expire, Josh Nickols came out to do the retreat of my property. From the minute I opened my door I was met with a smile from Josh, another thing that struck me was how clean and neat he was, this didn't stop him from digging trenches in order to retreat. He was so informative and made this task great. Keep up the good job Josh.
We appreciate Caleb's follow-through. Since offering advice and targeted treatments for a particular concern, he has checked back several times to make sure the problem is solved.