THE MOUSE IS HERE TO SUPPORT YOU!
Do I need to do anything to keep my current service?
No! Your current services and service schedule will remain the exactly the same. The only difference you’ll experience is seeing the Northwest Exterminating name on your statement!
Will my service or bill change?
No! Everything about your current service and billing will remain the same. You will see the Northwest logo featured on your statement/bill moving forward though!
Will my service technician change?
No! We have many customers who enjoy seeing the same familiar faces every service. Though we may add more extraordinary teammates to serve you better, the same technicians you’ve come to love are still with Northwest Exterminating and will still service your home with the care you deserve!
Will you still offer the same services?
Yes! Our extensive list of home services will still remain available to you, your family, and your business.
Why are you updating your name to Northwest?
Barnes Exterminating has been part of the Northwest Exterminating Family since 2018. The Mouse, team, and service you’ve come to love has always been Northwest. To create more opportunities for our teammates and continue to grow to better serve you with extraordinary service, we feel it’s time to officially go by the Northwest Exterminating name moving forward.
Where are your offices located?
Our Macon office will remain at 4549 Knight Rd, Macon, GA 31220.
What isn't changing?
Everything you’ve come to love about the Mouse! Our team, services, products, community involvement, and extraordinary service standards will remain the same. The only change you’ll experience is the Northwest Exterminating name moving forward!
Who is Northwest Exterminating?
Northwest Exterminating is a family-operated company out of northwest Atlanta, GA. With over 65+ years of experience in creating extraordinary experiences for healthier homes and businesses, Northwest Exterminating aims to put people first in all we do. After all, we do what we do because of you! Northwest offers green home and business services, including pest, termite, wildlife, lawn, crawlspace, attic, mosquito, and gutter care. Known for the Mouse, Northwest Exterminating is growing in the Macon, GA area to better serve our customers with the care and service they deserve.
We’re more than just pest control. For us, it’s about the people, our customers and teammates. It boils down to the Northwest Way and creating extraordinary customer experiences for each person in the Northwest family. Watch the video to see us in action or click below to answer the question you’re asking yourself: Who is Northwest?
Northwest’s Commitment to Protecting Public Health
We’re more than just pest control. For Northwest, it has always been about the people, our customers and teammates. With this in mind, our number one priority as a team is creating an extraordinary experience for our teammates, our customers, and our communities. We are closely monitoring the current coronavirus (COVID-19) outbreak to ensure that we keep the safety of our teammates and customers the top priority. In addition to following the guidance of the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO), we have policies and procedures in place across our business to address any issues which may arise during this time.
We have service centers throughout Georgia, Tennessee, Alabama, and South Carolina.
Service Centers: M-F 7:30AM - 5:30PM, Sat 9AM - 1PM
Customer Care: M-F 6:30AM - 6:30PM, Sat 9AM - 1PM