Contact Northwest Exterminating
How can we help you become a customer for life?
We believe in extraordinary experiences. Whether you’re looking to schedule your first service, have a question about your account, or need help with an existing service, our local team is here to support you.
- Call us (888) 466-7849 Our Customer Care team can help with scheduling, billing and existing service. Call now →
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Email us
customercare@
callnorthwest.com Send us a note and a Customer Care representative will get back to you. Send an email → - Find your service center Six Southeastern states Service centers across Georgia, Alabama, Florida, Tennessee, North Carolina and South Carolina. Find your center →
- Ask a question Send us a message Not sure who to ask? Use the form and we’ll route it to the right team. Go to the form →
Ask a question
Send us a message.
A member of our team will respond as soon as possible.
Not sure this is the right route? If it’s about scheduling, billing or an existing service, calling is faster — you’ll reach a person on our Customer Care team.
Fill out my online form.
When we’re available
Hours
Customer Care
Monday to Friday 6:30am–6:00pm and Saturday 9:00am–1:00pm through
daylight saving time; Monday to Friday 6:30am–5:30pm the rest of the year.
Service centers
Hours vary by location and by season. Each service center posts its own
current schedule.
Where to find us
Corporate office
Northwest Exterminating 830 Kennesaw AvenueMarietta, GA 30060
This is our corporate office, not a service center. For service in your area, find your local Northwest team.
Existing customers
Already part of the Northwest family?
Our online portal makes it easy to manage your account on your own schedule.
- Pay your bill
- Update your account information
- View your latest service date
- Schedule or reschedule service
- Request additional service
Go to the Customer Portal Call (888) 466-7849
Still need help? Use any of the contact options above and our team will take it from there.
Common questions
Quick answers.
How do I schedule service?
Call your local service center or our Customer Care team at (888) 466-7849. If you’re not sure which service center is yours, look it up here.
How do I pay my bill?
Call your local service center or our Customer Care team, or pay online through the Customer Portal.
If you’re a bundle customer on Green Elite or Green Elite Plus, a Customer Portal account isn’t available on those plans. We apologize for the inconvenience — please give our team a call and we’ll take care of it.
How do I update my account information?
Call your local service center or our Customer Care team, or update it yourself in the Customer Portal.
Ready when you are
Let’s get started.
Tell us what you’re dealing with and we’ll put together a free, no-obligation estimate.