Welcome to the Northwest Family!

FAQSBenefits

We are so grateful to have you join the Northwest Family!

Our hope is that you feel welcomed by all you meet and that you experience only benefits to joining our Family. Please use this webpage as a Resource Guide. You’ll find PTO, Benefits, FAQ’s, and more below! Our team is always here if you have a question. Welcome!

Who is Northwest?

We’re a family-operated company originally out of Northwest Atlanta, GA! Growing across the Southeast, we’re dedicated to creating extraordinary experiences for our Family – our customers and teammates – through our service standard and culture. We currently serve 6 Southeast states with our green residential and commercial services, including pest, termite, mosquito, crawlspace, attic, gutter, lawn, and wildlife, and over 700+ teammates. Voted one of Atlanta’s Top Workplaces for multiple consecutive years, we want to welcome you into the Northwest Family! 

MEDICAL, VISION, DENTAL & MORE

Being part of The Northwest Family means you are connected to the Rollins network of resources – from insurance options to additional 401(K) benefits. Follow the link below to learn more about the Northwest benefits plans now available to you.

OPEN ENROLLMENT: Sept 7th – 10th
New Benefits effective Oct 1st

TEAM MEMBER BENEFITS

PAID TIME OFF

FREQUENTLY ASKED QUESTIONS

We’re sure you have a few questions! Click the link below for a full list of FAQ’s.

HAVE ADDITIONAL QUESTIONS?

Our team is always here to support you. If you have a question not answered above, use the form below to let us know. You’ll hear back on an answer shortly!

Fill out my online form.

Our Mission

Creating Healthier Living and Working Enviorments for Homes and Businesses

Our Vision

To be an extraordinary company creating extraordinary experiences

THE NORTHWEST WAY

CUSTOMERS FIRST
With all we do, begin and end with the customer in mind.

DO WHAT IS RIGHT

In every situation, we can choose to do the right thing.

BE HUMBLE

Put others first in everything we do.

BE EXTRAORDINARY

Always go beyond what is usual or ordinary. Make a difference.

MOVE FORWARD

Continue to grow and pursue excellence in all we do. We see the value of progressive thinking, developing and innovating, and embracing change.
Northwest Exterminating Locations Map

RECENT COMPANY NEWS FROM THE MOUSE

Stay up-to-date on industry and company news, teammate celebration, Good Deed Team news & more.

LOCATIONS

We have service centers throughout Georgia, Tennessee, Alabama, and South Carolina.

HOURS

Service Centers: M-F 7:30AM - 5:30PM, Sat 9AM - 1PM
Customer Care:  M-F 6:30AM - 6:30PM, Sat 9AM - 1PM

CONTACT US

CALL (888) 466-7849

EMAIL US

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