We are so grateful to have you join the Northwest Family!
Our hope is that you feel welcomed by all you meet and that you experience only benefits to joining our Family. Please use this webpage as a Resource Guide. You’ll find PTO, Benefits, FAQ’s, and more below! Our team is always here if you have a question. Welcome!
MEDICAL, VISION, DENTAL & MORE
Being part of The Northwest Family means you are connected to the Rollins network of resources – from insurance options to additional 401(K) benefits. Follow the link below to learn more about the Northwest benefits plans now available to you.
OPEN ENROLLMENT: Sept 7th – 10th
New Benefits effective Oct 1st
TEAM MEMBER BENEFITS

FREQUENTLY ASKED QUESTIONS
HAVE ADDITIONAL QUESTIONS?
Our team is always here to support you. If you have a question not answered above, use the form below to let us know. You’ll hear back on an answer shortly!
Our Mission
Creating Healthier Living and Working Enviorments for Homes and Businesses
Our Vision
To be an extraordinary company creating extraordinary experiences
THE NORTHWEST WAY
With all we do, begin and end with the customer in mind.
DO WHAT IS RIGHT
In every situation, we can choose to do the right thing.
BE HUMBLE
Put others first in everything we do.
BE EXTRAORDINARY
Always go beyond what is usual or ordinary. Make a difference.
MOVE FORWARD
Continue to grow and pursue excellence in all we do. We see the value of progressive thinking, developing and innovating, and embracing change.

RECENT COMPANY NEWS FROM THE MOUSE
Stay up-to-date on industry and company news, teammate celebration, Good Deed Team news & more.
Northwest Announces the Quality Assurance Team of the Year
With our mission to create healthier living and working environments, every Northwest team strives to make a difference for their customers through innovative green services and extraordinary care. To ensure this standard of service is achieved, each of our Northwest...
Newnan Service Center Offers a Lending Hand to Help Clean Up Yard
Every year the Northwest Newnan Service Center gives a helping hand to someone in need by helping with their yard work. This year they chose to honor a long-standing customer and Navy veteran. The teammates at the Service Center always look forward to hearing from the...
Carrollton Service Center Provides Food for Temple High School Nutrition Room
Northwest is always looking for new ways to honor our local communities. Recently a member of our corporate office, Katie Anderson, saw a Facebook post made by the new Temple High School football coach alerting the community of a need for donated food items for some...
LOCATIONS
We have service centers throughout Georgia, Tennessee, Alabama, Florida and South Carolina.
HOURS
Service Centers: M-F 7:30AM - 5PM
Customer Care: M-F 6:30AM - 5PM