We are so grateful to have you join the Northwest Family!
Our hope is that you feel welcomed by all you meet and that you experience only benefits to joining our Family. Please use this webpage as a Resource Guide. You’ll find PTO, Benefits, FAQ’s, and more below! Our team is always here if you have a question. Welcome to the Northwest Family!
MEDICAL, VISION, DENTAL & MORE
Being part of The Northwest Family means you are connected to the Rollins network of resources – from insurance options to additional 401(K) benefits, our goal is to offer you the comprehensive you deserve. Follow the link below to learn more about the Northwest benefits plans now available to you.
OPEN ENROLLMENT: October 20,2025 – December 4, 2025
New Benefits effective: January 1, 2026
TEAM MEMBER BENEFITS
Health Insurance
We offer medical benefits to you and your legal spouse and children up to age 26.
Life Insurance
Northwest Exterminating provides eligible team members with a Basic Life and Accidental Death and Dismemberment benefit through Lincoln Financial at no cost to you. Term life/AD&D benefit: $25,000. 100% Employer Paid.
Voluntary Supplemental Life Insurance
Northwest Exterminating provides eligible team members with the option of purchasing additional life insurance and additional accidental death insurance on themselves and their dependents provided through Lincoln Financial. 100% Employee Paid.
Long Term Disability
Northwest Exterminating offers eligible team members the opportunity to enroll in a Long Term Disability benefit. In the event that you become disabled from a non-work related injury or sickness, long term disability income benefits are provided as a source of income.
401K Savings Plan
Company-matched 401K Plans are offered by the Northwest Family of Brands through Prudential.
Dental Insurance
Northwest Exterminating provides team members with the option of enrolling in a standard or enhanced dental plan.
Vision Insurance
Northwest Exterminating provides team members with the option of enrolling in a vision care that covers all routine eye care, including eye exams and eyeglasses (lenses & frames) or contacts.
Flex Spending Account
Critical Illness
A group critical illness plan from Aflac helps prepare you for the added costs of battling a specific critical illness.
Short Term Disability
Northwest Exterminating offers eligible team members the opportunity to enroll in a Short Term Disability benefit. This plan can provide you with a weekly income benefit equal to 60% of your weekly earnings up to a maximum of $2,000 per week in the event of a non-work related sickness or injury.
PAID TIME OFF
FREQUENTLY ASKED QUESTIONS
We’re sure you have a few questions! Click the link below for a full list of FAQ’s.
HAVE ADDITIONAL QUESTIONS?
If you have any questions not addressed here, please reach out to [email protected]
Our Mission
Creating Healthier Living and Working Enviorments for Homes and Businesses
Our Vision
To be an extraordinary company creating extraordinary experiences
THE NORTHWEST WAY
CUSTOMERS FIRST
With all we do, begin and end with the customer in mind.
DO WHAT IS RIGHT
In every situation, we can choose to do the right thing.
BE HUMBLE
Put others first in everything we do.
BE EXTRAORDINARY
Always go beyond what is usual or ordinary. Make a difference.
MOVE FORWARD
Continue to grow and pursue excellence in all we do. We see the value of progressive thinking, developing and innovating, and embracing change.
With all we do, begin and end with the customer in mind.
DO WHAT IS RIGHT
In every situation, we can choose to do the right thing.
BE HUMBLE
Put others first in everything we do.
BE EXTRAORDINARY
Always go beyond what is usual or ordinary. Make a difference.
MOVE FORWARD
Continue to grow and pursue excellence in all we do. We see the value of progressive thinking, developing and innovating, and embracing change.
RECENT COMPANY NEWS FROM THE MOUSE
Stay up-to-date on industry and company news, teammate celebration, Good Deed Team news & more.
Diana Adams Receives the Rollins Inclusion Champion Award
Diana Adams, executive assistant to the co-presidents, has been named a Rollins Inclusion Champion Award recipient for her dedication to creating a workplace rooted in inclusion, recognition, and belonging. Diana’s recognition is also a powerful reflection of what it...
Northwest Family of Brands Teammates Donate over 5,000 Toys to the Toys for Tots Campaign
Teammates from across more than 50 offices within Northwest Exterminating’s Family of Brands donated more than 5,000 toys to the 2025 Toys for Tots campaign. After over a decade of partnering with the Marine Corps on this initiative, teammates look forward to the...
Northwest’s Good Deed Team Celebrates the Holidays with Atlanta Inner-City Ministry (AIM)
Nearly a dozen Northwest teammates helped families served by Atlanta Inner-City Ministry (AIM) celebrate the holidays during its annual Holiday Party. Teammates rolled up their sleeves and put their culinary skills to the test by cooking and serving “Breakfast for...
LOCATIONS
We have service centers throughout Georgia, Tennessee, Alabama, Florida, North Carolina, and South Carolina.
HOURS
Service Centers: M-F 7:30AM – 5:00PM
Customer Care: M-F 6:30AM – 5:30PM
