GROW WITH NORTHWEST
Team. Customers. Community.
In everything we do, we follow the Northwest Way.
Customers First
Do What is Right
Be Extraordinary
Be Humble
Move Forward
Valued People, Value People
“We recognize first and foremost that we are in the people business. We treat all people with kindness, compassion, and care. We show our appreciation for the trust they have in us. People do not care how much we know until they know how much we care.” Service Standard #12, Value People
Who is Northwest?
Found in 1951 by the Phillips family, Northwest Exterminating is a people company that happens to be in the pest control business! We’ve specialized in pest and termite solutions from the beginning and have grown to better serve our customers through a wide range of total property protection solutions: mosquito reduction, crawlspace solutions, attic insulation, wildlife services, bed bug control, commercial services, and more.
We are guided by The Northwest Way, our 24 Service Standards, and our vision to be ‘An Extraordinary Company Creating Extraordinary Experiences.’ Our hope is that every interaction we have with our customers and communities creates a ‘Customer for Life’ and lives up to the expectations that each deserves.
Northwest is currently led by the third generation of Phillips family leadership, Stanford and Stephen, and has grown to serve local communities across the Southeast in 6 states. We are grateful for the continued trust by our teammates and customers to continue to grow and serve others well.
FOR OUR TEAM, CUSTOMERS, & COMMUNITY
Hear More About the Northwest Exterminating Family of Brands Culture
What is Northwest really like?
We have been fortunate to have a number of extraordinary companies join our Family of Brands throughout the years. We know that choosing the partner you join forces with is a huge undertaking, where the selection is earned through trust, communication, and respect. If you’re interested in discussing more about whether Northwest might be the right partner for you and your business, reach out to us. Our team is here to support your questions and is open to the conversation – always confidential! We’d love to connect and learn more about you and your team regardless of if we’re the right fit.
See the Heart of Northwest in Action
Newnan Spotlight: Helping Local Students Start the Year Ready
A new school year comes with a long list of fresh starts — new classrooms, new routines and, of course, a new list of school supplies. Each year,...
Smyrna, GA Teammates Host First Responder Appreciation Cookout
Northwest Exterminating hosts First Responder Cookouts from April through October. On June 12, the Smyrna, GA service center showed appreciation for...
More Than Service: Creating a Customer Experience Rooted in Care
Teammates in LaGrange and Newnan Georgia proved that customer service means more than just completing a job. Teammates in LaGrange noticed an...
Growing Across the Southeast
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