WELCOME TO THE NORTHWEST FAMILY!Same Services, Same Care, Same Commitment.
Now Serving You as Northwest Exterminating.
PROTECTED BY THE MOUSE!
Welcome to the Northwest Exterminating Family! Your S&S team has joined forces with Northwest Exterminating to continue to bring you the care, service, and experience you expect and deserve.
Our extraordinary team will still be here to serve you, now with the Northwest name!
What do you need to do next?
Nothing! Your service, account, pricing, and care will remain consistent. Our goal is for you to experience only benefits to our team joining the Northwest Family. You’ll see the Northwest logo on your statements and see the Mouse around town moving forward. Everything else? It will remain exactly the same for you!
ANSWERING YOUR QUESTIONS
Do I need to do anything to keep my current service?
Will my service or bill change?
Will my service technician change?
We have many customers who enjoy seeing the same familiar faces every service. By joining the Northwest Family, we’ll continue to grow for you, adding more extraordinary teammates to serve you better. The same technicians you’ve come to know and love are still with Northwest and will continue to serve the homes in our community.
Will my account number change?
Yes, with our updated system, most customers will see an Account Number update. You will begin to see this on your statements going forward. Please know that this does not impact your account, services, or billing.
Can I pay my bill online?
Yes! We’re excited about our updated system that will allow you keep a credit card on file for autopayment, pay your bill online, and chat with a teammate online if you ever have a question. To register for an online account, use the information found on your next statement here.
If I have an account with S&S Pest Pac online portal, will I need to create a new account for Northwest?
Yes! To make your experience with Northwest more extraordinary, you will need to create a new online account. Creating an account is easy and can be done quickly, here.
Once there, you can select Register for a new account > Fill in information > Select Register
If issues occur, then reach out to Northwest and we can assist you.
Will you still offer the same services?
Yes! Our extensive list of home services will remain available to you, your family, and your business. You will also have additional services available to you now.
Why are you becoming Northwest Exterminating?
Where are your offices located?
Our local Opelika location:
1406 Fitzpatrick Ave
Opelika, AL 36801
Northwest Exterminating also has 40+ offices serving customers around the Southeast.
What isn't changing?
Who is Northwest Exterminating?
NORPEST GREEN PEST CONTROL
Our exclusive program is designed to keep pests out with botanical & earth-based products.
GREEN TERMITE PROTECTION
Protect your home from termite damage with Sentricon Always Active®.
Guaranteed to help prevent mosquito bites & reduce the number of mosquitoes in your yard.
Get the healthiest, greenest lawn possible with our year-round lawn care program. Free analysis included!
Expert removal and exclusion of nuisance animals like squirrels, rodents, raccoons, snakes, bees and more.
GREEN ELITE PLUS
Save on solutions for pests, termites, mosquitoes, fleas & ticks, carpenter bees, and fire ants.
Energy-efficient, blown-in attic insulation with the added benefit of pest control.
Improve the overall health of your home and lower utility bills by enclosing your crawlspace .
We’re more than just pest control. For us, it’s about the people, our customers and teammates. It boils down to the Northwest Way and creating extraordinary customer experiences for each person in the Northwest family. Watch the video to see us in action or click below to answer the question you’re asking yourself: Who is Northwest?
RECENT NEWS FROM THE MOUSE
Stay up-to-date on industry and company news, home-healthy recommendations, pest prevention tips, and more.
When is Mosquito Season in Murfreesboro?
Tennessee Mosquito Control: Prevention Tips In Tennessee, mosquito season can vary as their activity highly depends on our weather conditions. We can see mosquitoes as early as March and as late as October, giving us several long months of dealing with these nuisance...
Northwest Teammate, Mike Wells, Awarded 2022 Outstanding Service Professional for Tennessee Pest Control Association
The Northwest Family is ecstatic to announce that Mike Wells, Tennessee Service Professional, has accepted the 2022 Outstanding Service Professional award for the Tennessee Pest Control Association. Mike currently works for the Northwest Hermitage office as a Service...
How To Identify A Water Moccasin
As the weather warms up, snakes will emerge to take advantage of the warm weather and kick start their mating season. One of the snakes you'll start to see this spring is the water moccasin. This venomous snake, also known as the cottonmouth, is a semi-aquatic snake...
We have service centers throughout Georgia, Tennessee, Alabama, Florida, North Carolina, and South Carolina.
Service Centers: M-F 7:30AM - 5:30PM, Sat 9AM - 1PM
Customer Care: M-F 6:30AM - 6:30PM, Sat 9AM - 1PM