WELCOME TO THE NORTHWEST FAMILY!
Same Services, Same Care, Same Commitment.Now Serving You as Northwest Exterminating.
PROTECTED BY THE MOUSE!
Our three locations and extraordinary team will still be here to serve you, now with the Northwest name!
What do you need to do next?
Nothing! Your service, account, pricing, and care will remain consistent. Our goal is for you to experience only benefits to our team joining the Northwest Family. You’ll see the Northwest logo on your statements and see the Mouse around town moving forward. Everything else? It will remain exactly the same for you!
ANSWERING YOUR QUESTIONS
Do I need to do anything to keep my current service?
Will my service or bill change?
Will my service technician change?
We have many customers who enjoy seeing the same familiar faces every service. By joining the Northwest Family, we’ll continue to grow for you, adding more extraordinary teammates to serve you better. The same technicians you’ve come to know and love are still with Northwest and will continue to serve the homes in our community.
Will my account number change?
Yes, with our updated system, most customers will see an Account Number update. You will begin to see this on your statements going forward. Please know that this does not impact your account, services, or billing.
Can I pay my bill online?
Yes! We’re excited about our updated system that will allow you keep a credit card on file for autopayment, pay your bill online, and chat with a teammate online if you ever have a question. To register for an online account, use the information found on your next statement here.
Will you still offer the same services?
Yes! Our extensive list of home services will remain available to you, your family, and your business. You will also have additional services available to you now. Click here to learn more.
Why are you becoming Northwest Exterminating?
Where are your offices located?
7830 AL – 157
Cullman, AL 35057
204 Oxmoor Cir #104
Birmingham, AL 35209
1201 North Airport Road
Jasper, AL 35504
What isn't changing?
Who is Northwest Exterminating?
NORTHWEST SERVICES
NORPEST GREEN PEST CONTROL
Our exclusive program is designed to keep pests out with botanical & earth-based products.
GREEN TERMITE PROTECTION
Protect your home from termite damage with Sentricon Always Active®.
MOSQUITO REDUCTION
Guaranteed to help prevent mosquito bites & reduce the number of mosquitoes in your yard.
LAWN CARE
Get the healthiest, greenest lawn possible with our year-round lawn care program. Free analysis included!
WILDLIFE SERVICES
Expert removal and exclusion of nuisance animals like squirrels, rodents, raccoons, snakes, bees and more.
GREEN ELITE PLUS
Save on solutions for pests, termites, mosquitoes, fleas & ticks, carpenter bees, and fire ants.
TAP INSULATION
Energy-efficient, blown-in attic insulation with the added benefit of pest control.
CRAWLSPACE CARE
Improve the overall health of your home and lower utility bills by enclosing your crawlspace .
GUTTER CARE
Save time and eliminate the messy hassle of cleaning gutters with Gutter Care.
ABOUT NORTHWEST
We’re more than just pest control. For us, it’s about the people, our customers and teammates. It boils down to the Northwest Way and creating extraordinary customer experiences for each person in the Northwest family. Watch the video to see us in action or click below to answer the question you’re asking yourself: Who is Northwest?
RECENT NEWS FROM THE MOUSE
Stay up-to-date on industry and company news, home-healthy recommendations, pest prevention tips, and more.
When Does Snake Season End?
As the weather cools off and fall peeks around the corner, many people are taking advantage of the milder weather and spending more time outside. Unfortunately, many pests and wildlife, including snakes, are also enjoying the milder weather, preparing for the...
Dallas Service Center Donates Supplies to Dallas Elementary School
With the beginning of every new school year, school supply needs go out for every classroom. At Northwest, our teammates enjoy partnering with local schools any way we can. Our teachers are true superheroes, and the start of any school year is typically some of their...
Two Reasons You’re Attracting Termites
Owning a home is a huge investment and can take plenty of time and energy to maintain the upkeep. Whether it’s your first home or a home you’ve had for years, discovering that it has termites can be unexpected and devastating. Subterranean termites can cause...
LOCATIONS
We have service centers throughout Georgia, Tennessee, Alabama, and South Carolina.
HOURS
Service Centers: M-F 7:30AM - 5:30PM, Sat 9AM - 1PM
Customer Care: M-F 6:30AM - 6:30PM, Sat 9AM - 1PM