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The Northwest Family is ecstatic to announce that Mike Wells, Tennessee Service Professional, has accepted the 2022 Outstanding Service Professional award for the Tennessee Pest Control Association. Mike currently works for the Northwest Hermitage office as a Service Professional and has worked with Northwest for over 7 years.
Mike is an extraordinary asset to the Northwest Family. He’s an active member of the Northwest Good Deed Team, known within his team for supporting others and creating Customer for Life experiences, and has completed the Supervisor in Training leadership program. Mike is also certified and licensed in Wildlife Management, a certification he sought and upkeeps on his own due to his love of animals. Most importantly, Mike is a teammate who everyone can count on and always goes the extra mile! It’s incredible to see his talents and passion recognized by other organizations, as every member of the Northwest Family is inspired by him and his commitment to service.
Mike has previously received the Northwest Teammate of the Year Award three separate times. He was also the runner up to the NPMA (National Pest Management Award) Residential Service Professional of the Year (2022) Award.
Mike accepted the Outstanding Service Professional award amongst his managers and peers, including Regional Manager Blake Harston, Managers Billy Cox and Clinton Ford, and peers George Simpson and Blake Southerland, all Northwest teammates.
Talking to any of Mike’s managers, anyone would quickly realize how extraordinary Mike is, not only to his customers, but also to his teammates and community. We are thankful to have a teammate like Mike and are honored to have how great he is to be recognized by the Tennessee Pest Control Association. Congratulations, Mike!
February 17th marks the National Random Acts of Kindness Day. It’s a day dedicated to sprinkling kindness on everyone we interact with throughout the day to bring out smiles, joy, and appreciation for all. The Northwest team looks forward to this every year! In 2022, the Good Deed Team goal was to create over 1,000 acts of kindness, and the Day kicked us off to surpass this goal by nearly double before year’s end. This year, Northwest teams made it personal, looking for small ways to make a difference at their local service centers, with their local customers and teammates, and especially within their local communities.
Here are just a few of the stories we heard from our Southeast offices on what they did for National Random Acts of Kindness Day.
The Macon Northwest team took some time during the day to drop off cookies to eight local Fire Departments as a small token of appreciation for all they do for us and our communities.
Our local Dallas, GA office created customer goodie bags to say thank you to several customers we were completing service for on February 17th. The Service Professionals were able to hand deliver them to the customers.
Our local Customer Care team based in Marietta, Georgia wrote handwritten notes for teammates throughout the Southeast to spread the appreciation internally! Many teammates received these and were reminded how other teammates across the company are appreciative for all they do to support the team and customers.
Several service centers took the initiative to heart, writing thank you cards, paying for the car behind them when grabbing coffee or breakfast that morning, bringing breakfast in for their team, and more. What we love about Random Acts of Kindness Day is that it’s truly meant to celebrate any and everyone and showcases how the small things really do make the difference.
We are looking forward to next year’s Random Acts of Kindness Day, but more importantly, all the acts of kindness to come throughout 2023 as our teams look to create an impact in big and small ways this year.
One of the unique things about the Northwest Good Deed Team is the flexibility available to each of our 1,000+ teammates across the Southeast. While there are large, regional initiatives to be a part of, each team and teammate is encouraged to get involved in what matters most to them to make a difference in their local area.
Katie, the Stockbridge Good Deed Team Ambassador, spearheaded an initiative to donate supplies and food to the Butts County Animal Control. The organization supports the removal of stray, uncared for animals from the community to rehome them to proper shelters and ensure they’re cared for and become future pets. Katie dropped off dried and wet food, blankets, and other items as a donation.
We’re thankful for Northwest teammates who look for ways to support their local communities. We also appreciate all that the Butts County Animal Control does to help. We look forward to more initiatives to come this year!
January 9th was National Law Enforcement Appreciation Day and Northwest’s Buford Service Center got together to bake cookies that were shared with the local Suwanee Police Department. This day was created as an opportunity to give back and thank these community members for their service.
Our team had a good time with the opportunity to support those in our community and can’t wait to come together again to give back to our local first responders.
There are other times in the year when you can show your appreciation for your local Law Enforcement. May 15th – 21st is Police Awareness Week, which is used to honor and remember those who have lost their lives in the line of duty. There are many organizations that use this time to give recognition to the fallen, and you can also reach out to your local departments to see how to can further serve those that serve us.
The Newnan Service Center came together and provided a family with gifts for Christmas. The team partnered with Coweta F.O.R.C.E to get information about a local family in need. The Newnan team was partnered with a grandmother and her two grandchildren. The grandmother provided information on what her grandchildren would want for Christmas and the team did not disappoint. They gifted new outfits, gift cards, stocking stuffers, and so much more! The family was so grateful for the assistance from the Newnan Service Center.
Coweta F.O.R.C.E is an organization that provides recovery support services to individuals and family members impacted by addiction. They were founded to provide services like peer coaching, ally support, budgeting assistance, job assistance, and even education assistance to those in need.
Our team knows how impactful big and small moments to serve are, and they were thankful for the opportunity to serve this family. The team is looking forward to supporting in the next holiday season, and they are already working on their next initiative to help their local community. We are appreciative to have teammates like our Newnan, GA team to always keep inspiring us to make a difference anywhere we can.
Our Good Deed Team partnered with Dwayne & Cynthia Willetts Children’s Hospital again this year to bring some holiday cheer to the children in Savannah. Teammates from across the Southeast donated items to decorate the hospital rooms this holiday season.
Together, teammates were able to collect and donate over 35 bags of Christmas decorations, including window clings, Christmas trees, ornaments, and more. This initiative is one that teammates look forward to every year, and we are grateful to continue the tradition.
The collection of holiday items and decoration of the rooms means a lot to the families spending time in the hospital during the holiday season. This year, the team was allowed to meet with the families and children who received the decorations, hopefully bringing a bit of cheer and holiday spirit with them.
We are grateful to be able to bring a small amount of holiday joy to the families and children, and we are especially thankful to the Savannah Children’s Hospital team for continuing to allow the opportunity for our team to collect, donate, and decorate each year. Our team can’t wait until we can do this again for the hospital next holiday season!
Our Miami Gardens Service Center has been hard at work positively impacting the surrounding community. Recently, they were able to get together and collect supplies requested by the local Miami Humane Society. The team collected toys and other supplies, like food and treats, needed for the facility to keep running smoothly.
Our team had a great time giving back to our four-legged friends this holiday season and they even received a tour of the entire facility. Many of our local Miami, FL teammates have a heart for animals, so the team is looking forward to supporting and helping the Miami Humane Society again soon.
The Miami Humane Society is always look for volunteers and donations. If you wish to get involved with the Miami Humane Society, visit here: www.humanesocietymiami.org
Finding opportunities to serve one another and our surrounding communities is never difficult for our Canton Service Center! Recently, the team was able to participate in Hugs in a Blanket to support the Cherokee Recreation & Parks Agency donation efforts.
Hugs in a Blanket is an event that is held yearly by the Cherokee Recreation & Parks team to accept donations in support of helping seniors in need. The Canton team was able to fill two large laundry baskets full of blankets, slippers, and caring notes.
We are blessed to have Northwest teammates who will always look for ways to care for and serve their surrounding communities. Our Canton team can’t wait until the next give-back-moment comes around!
Three Northwest teammates from the Newnan and Dallas Service Centers teamed up with Wreaths Across America this holiday season to honor those who have served and remember fallen military veterans by placing wreaths on various tombstones.
This event is held yearly and impacts more than 3,700 locations across the U.S. Multiple people in the area were also in attendance and wreaths were placed at every burial site. The Newnan and Dallas team teamed up to join in the nationwide ceremony at the Georgia National Cemetery in Canton. This cemetery is open to all members of the armed forces.
It’s incredible to witness teammates honor and serve others in ways that are important to them. We are grateful to have teammates who embody having a Servant’s Heart. The Dallas, GA and Newnan, GA teammates are looking forward to supporting more community initiatives in the future as a team.