Northwest Family of Brands’ Teammates Embrace Third Annual Teammate Acts of Kindness Day

On Friday, May 16, 2025, teammates across the Northwest Family of Brands came together to celebrate the third annual Teammate Acts of Kindness Day, a company-wide initiative focused on making a positive impact both internally and externally. True to the spirit of Northwest, teammates went above and beyond showing compassion to co-workers, customers, strangers, and even animals.

Teammates supported one another in different ways throughout the day! Several bought breakfast or lunch for co-workers, and others surprised administrative professionals with flowers. The Team Support Center departments packed boxes filled with snacks for surrounding service centers! Other teammates found ways to support fellow colleagues facing difficult times, but the kind gestures did not stop internally.

Many customers and the community also felt the impact. Teammates mailed sympathy and get-well cards to families dealing with a loss or sickness, and service professionals went the extra mile by removing trash cans from curbs and picking up litter. Their acts of kindness also extended to animals. One teammate even stepped in to save a turtle from a potentially tragic end by helping it cross the road.

Many strangers experienced the Northwest way of putting people first. Stories surfaced of a teammate buying sandwiches for a woman experiencing homelessness, while others paid for drinks at gas stations or showed patience and courtesy on the road.

If there’s one takeaway from the Teammate Acts of Kindness Day, it’s this: Every one of us has the power to make a difference in big and small ways. All it takes is one kind act to inspire someone else to do the same. We are so thankful to have a team full of servant hearted people!