Mar 10, 2020 | Company News, Good Deed Team, Teammate Celebration
The year of 2020 is full steam ahead, and the first three months have already been incredible for Northwest and the Northwest Good Deed Team! As we plan for all 2020 has in store, we wanted to take a moment to look back on all we had the opportunity to be a part of in 2019, all the people and the organizations that we were able to work with to help make a difference.
Each year, the Good Deed Team hosts First Responder Cookouts throughout the communities that we live and work in, and 2019 was no different. We held 25 Cookouts and were able to feed over 9,000 people through it all. The most rewarding thing about the Cookouts is connecting with the first responders in our communities who go above and beyond for each of us every day. It’s those connections that have allowed us the opportunity to cookout for the upcoming Metro-Atlanta Firefighters Conference, which host firemen from all over the state. Our team couldn’t be more thrilled to serve these men and women lunch as they train to better protect their communities!
Another focus of the Good Deed Team each year is our local schools. In 2019, we were able to host 10 Bilingual Family Literacy Program events and 18 career days, donate 250 school backpacks, and gift 1,700 books. Supporting local schools has always been an important focus for the team because we believe that every child deserves a positive school experience! Whether it’s helping with a Mystery Reader program or an upcoming field trip, creating an experience that the kids can enjoy and will remember is truly amazing and something we plan to continue.
With every teammate’s passion and interest different, we get to help in a wide array of categories! From collecting items to donate to local shelters to building bunk beds for organizations that give them back to those in need, each year brings something new for the Good Deed Team to dive into. In 2019, we were able to volunteer with 3 Children’s Hospitals, in Savannah, Macon, and Augusta, to help bring a bit of joy and fun during a few holidays for the kids currently being treated. Volunteering with the local Children’s Hospitals is something we’re hopeful to continue in 2020 and beyond, with our Savannah office looking forward to celebrating many holidays to come with the children.
What started as a small mission to create a positive impact in the communities that we live and work in has grown to what the Good Deed Team is today: a team full of people working together, consistently looking outward into their communities to see where they can best help or serve those around them. Looking back, 2019 was an incredible year for us to focus on the people and organizations that mean so much to the teammates of Northwest. We know that 2020 is just another chance for us to serve more, help better, and bring even more opportunities for our teammates to make a difference.
If you know of an opportunity where the Good Deed Team could lend their time or helping hands, please reach out to us at [email protected].
Mar 4, 2020 | Company News, Teammate Celebration
For the 8thconsecutive year, Northwest Exterminating has been honored as one of the best places to work by the Atlanta Journal Constitution’s Top Workplaces survey. The list is based solely on teammate feedback from nearly 3,000 companies and over 40,000 teammates that is gathered from a third-party that partners with the AJC. The Northwest team is always thrilled to learn that we have made the Top Workplaces list each year, as every teammate takes great pride in our overall culture!
With our teammates’ feedback, Northwest came in at number 27 in the midsize company category. “Without each of the extraordinary teammates that believe in and work with Northwest daily, we wouldn’t be the company we are today! I’m thankful we have a team that works hard, cares about our customers, and enjoys not only working together but also serving our communities together. It’s an honor to be on the Top Workplaces list once again,” said Stanford Phillips, Co-President of Northwest Exterminating.
The Northwest culture is focused on fun, living and working by the Northwest Way, and supporting our team and communities. Through our culture, we strive to live up to our mission of being “an extraordinary company creating extraordinary experiences,” which applies not only externally to the level of service and care we aim to provide our customers, but also internally by honoring our teammates.
We plan to continue to build on our family-like atmosphere as we continue to grow throughout the Southeast to better serve our customers. We are grateful to be chosen, once again, as a Top Workplace in Atlanta. If you’re interested in working and growing with the Mouse, explore our Career Opportunities!
Feb 28, 2020 | Company News, Good Deed Team, Teammate Celebration
Our Newnan team is off to an incredible start in 2020! Looking inward to the team’s interests and passions has allowed them to see new opportunities to help their communities.
One goal the team has for the year is to volunteer with the local animal shelter and humane society more often. Some of the teammates spent their Sunday at the NCHS Orientation learning about the organization’s mission and how they can help serve the animals and adoptive families throughout the year. The team will be attending dog training in March, and they’re looking forward to helping with adoption days, clean up, and caring for the animals.
The team has also continued their focus on helping local organizations and bringing smiles to those in their community. They spent a few hours one Saturday sorting through donations at the Coweta Pregnancy Service, a local organization that supports women and families in the area. They also stopped by the Ansley Park Health and Rehabilitation Center to spend some time with the residents and wish them a happy Valentine’s Day! “One resident’s card had a typewriter on the front and that reminded him of one his dad used to have! He said we couldn’t understand how much that meant to him, and the great memories it brought back. This event not only touched the hearts of the residents but our team as well,” said Good Deed Team Ambassador, Angela C.
It truly has been an extraordinary February for the teammates of our Newnan office. They are a great example of a team that wants to Make a Difference in all they do. It is incredible to see teammates not only enjoy working together but also serving the community together. We are excited to see the upcoming projects and volunteering the Newnan team is up to next.
Feb 3, 2020 | Company News, Good Deed Team, Teammate Celebration
We are proud to announce our 2019 Northwest Good Deed Ambassador of the Year, Brittney Bonsignore. Since joining the Northwest team, Brittney has not only embraced the Northwest Way, but she has applied action to it and made a tremendous impact on her Northwest teammates and surrounding community.
With laser focus, a servant’s heart, and a people-first mentality, Brittney has rallied her Newnan teammates for several Good Deed events in the Newnan area. She fostered countless relationships with organizations, like Bridging the Gap, and elementary schools, and she has increased outreach to Northwest customers. With her leadership, Newnan started a Customer Appreciation day that supports Northwest customers that may have fallen on hard times.
Brittney has continuously shared innovative, fresh ideas with her fellow Good Deed ambassadors, all while quietly leading with humility and kindness. One interaction with her and you are left knowing that she is filled with kindness, respect, and grace. We are grateful to have such an extraordinary teammate on our team who not only has an amazing heart for people but also inspires us each to aim higher every day.
Nov 1, 2019 | Good Deed Team, Teammate Celebration
Beginning in mid-September, Northwest teammates from every service center collected candy for the Good Deed Halloween Candy Drive!
This year’s goal behind the candy drive was to collect enough candy to distribute to local Title I schools in our team’s respective communities. The Good Deed Team is always looking for opportunities to strengthen their relationship and be involved with schools in the community.
Though the Northwest team collects candy every year, this year’s Candy Drive became a much bigger initiative than expected. In addition to donating candy, some of our teams participated in Trunk or Treats at local schools. Some teammates even took on hosting their own local trunk or treat!
Despite the weather being less than desirable, our teammates continued to move forward to create memorable experiences for the children in the communities that we serve. We are inspired by our teammates’ creativity and make a difference attitude that they bring to every initiative and how much fun they had bringing everything together. We’re excited about what ideas will come up next year!
Nov 1, 2019 | Good Deed Team, Teammate Celebration
The teammates of the Savannah office have built a relationship with the children, families, and staff of the Dwayne and Cynthia Willetts Children’s Hospital in Savannah, GA. Whether it is holiday decorations or summer game days, the Savannah team enjoys spending time and bringing smiles to the patients and families whenever possible.
This year, the Savannah team stopped by the hospital on October 31st to help brighten the day with fun, costumes, and candy! Though the children may not be able to go trick or treating, the team thought, “Why not bring trick or treating to them?” The Savannah team, along with Rodney and Nicole Rawls, joined others at the Hospital with a wagon of candy and big smiles to visit with the families and children.
“We wanted to bring the trick or treating to them,” said Missy M., Northwest Builder Relations Specialist. “Seeing the children smile with grins as big as Texas is the best! I am so glad we get to volunteer with the hospital.”
The Savannah team will begin collecting holiday decorations to decorate the children’s rooms this December over the next month, and they are always looking for other ways to get involved in other ways. The Northwest team is inspired by our Savannah teammates’ leadership, make a difference attitudes, and how much they care for others.
For more information on volunteering with the Children’s Hospital in Savannah, please visit their website here.
Nov 1, 2019 | Teammate Celebration
This October, our Northwest teammates outdid themselves with the costumes selected! From Mario Kart to Mean Girls and M&M’s to Crayola Crayons, the costumes were creative, fun, and innovative. Here are just a few of our favorites:
BUFORD
Our Buford office brought everyone’s favorite game to life as the characters of Mario Kart! Who do you think wins the race out of this bunch?
LAWRENCEVILLE
Our Lawrenceville office took “What’s your favorite color?” to the next level as Crayola Crayons! You can even spot our Service Center Manager getting in on the fun!
CHATTANOOGA
A classic candy favorite, the Chattanooga office dressed up as M&M’s this year. They even had a surprise visit from a unicorn!
TUCKER
M-O-U-S-E! Our Tucker office had a game of Scrabble going with them as the pieces.
These are only a few of the creative ideas that came to life this year! Other costumes included Pokémon characters, classic witches, the 3 blind mice, and even some emojis.
What was great to see was the number of teammate group costumes that were put together. We know we’re lucky to have teammates who enjoy not only working together but also celebrating together! We can’t wait to see what type of ideas spring up next year!
Aug 29, 2019 | Company News, Teammate Celebration
Northwest truly has some extraordinary teammates! Often times, we do not feel like we are recognizing them enough for all they do for their customers, their teammates, and Northwest. Each month, a teammate is chosen as the “Customer for Life” recipient by the reviews they receive, the feedback their managers and teammates have, and the extraordinary care they have given to their customers. Here are two teammates who have recently been awarded the “Customer for Life” Award and are extraordinary examples of living The Northwest Way!
Devon C. – Devon is a Service Professional from our Buford Service Center. When we asked how his teammates would describe him, they said, “Devon’s a self-starter, he is 100% about his customers, and he is dedicated!” Devon’s a well-known teammate by most at Northwest because he fills up a room with energy and truly puts his Customers First every day. He’s known for having customers who call him directly and have customers who treat him like family; we have even heard he has been invited to a wedding! Devon is one of a kind, and we are so glad to have him be a part of the Northwest Family and show us what it means to put Customers First.
Jessie C. – Jessie is a Service Professional from our Lanier Service Center. He is the kind of guy known for never cutting corners and getting the job done right! When we asked his teammates to describe him, they said, “Jessie is friendly, engaging, and always thorough! We’ve heard several customers praise Jesse because of his customer service and how much he cares.” Jessie cares for each of his customers and genuinely listens to any concerns so that he can better help the home and the family. Jessie is a teammate that everyone enjoys working with. The Northwest Family is grateful to have a teammate who shows us what it means to Do What Is Right daily.
Without the people who make up the Northwest Family, Northwest wouldn’t be Northwest. We are so thankful to have the teammates we do, that continue to move us forward and put our customers first!
If you have an extraordinary teammate story you would like to share with Northwest, please reach out to us.
Aug 16, 2019 | Company News, Teammate Celebration
The second generation of Northwest’s Phillips family leadership, Steve Phillips, was invited to speak with Al Simon about who and what Northwest Exterminating is all about as a company and team. Steve took the time to talk about Northwest’s history, our green service offerings, the Northwest Good Deed Team, and more during the segment.
Al Simon and Steve Phillips have been friends for many years, and Al is a trusted sales and leadership source, especially in the Metro-Atlanta area. Simon’s show, Simon Says Let’s Talk Business, is hosted on Gwinnett Business Radio X. On the show, Steve also answered questions about how Northwest serves our customers and competing with yourself to be the company that your customers deserve. “We’re always thinking green, always trying to change and innovate, and we try to do what is best for our customer,” said Steve Phillips, Northwest Exterminating Brand Ambassador. “We started focusing on green pest control about 18 years ago; we were the first to come out… we use the products that mother nature gives us.”
The Northwest team is grateful to have an Ambassador like Steve who truly believes and lives by the Northwest Way and sets the example to be a team that doesn’t cut short on what we need to do for our customers. Hear more of the interview with Steve Phillips here, and learn more about Northwest Exterminating and our services here.
