Jun 24, 2025 | Good Deed Team
In a remarkable show of community spirit and compassion, the Northwest Exterminating Family of Brands has once again proven that kindness can be a powerful force for good. With a workforce of 1,300 dedicated people, teammates completed 3,151 acts of kindness in just 31 days, highlighting their strong commitment to giving back.
Acts of Kindness Day is a company-wide initiative that took place on May 16, 2025. Employees were encouraged to take time during their workday to spread kindness in any form. What makes this initiative even more impressive is the scale and reach achieved by teammates.
On a single day alone, employees rallied to complete 1,649 acts of kindness. These ranged from writing handwritten sympathy and get-well cards to customers, to financially supporting fellow teammates during difficult times, and helping complete strangers in meaningful ways. Teammates also took time to show appreciation for local educators—Cullman, AL and McCall teammates in Gainesville, Fl hosted Teacher Appreciation Luncheons, including a fiesta-themed celebration complete with vibrant décor and festive food to recognize and celebrate teachers for their hard work and dedication.
The Acts of Kindness campaign shows how purpose-driven action, no matter the size of the workforce, can create measurable and meaningful change.
The Acts of Kindness initiative reflects the Northwest Family of Brands’ ongoing dedication to fostering a culture that values people and prioritizes positive impact both inside and outside the workplace.
Jun 18, 2025 | Good Deed Team
Northwest Exterminating teammates in Smyrna, GA, hosted a First Responder Cookout on June 12, 2025, at Tolleson Park. More than two dozen police officers, firefighters, and EMT personnel gathered to enjoy a delicious meal of burgers, hot dogs, potato salad, and baked beans.
The event provided a meaningful opportunity for teammates to connect with the first responders who serve and protect the community every day. Smyrna teammates worked in shifts to ensure customer needs were met while also supporting the cookout—helping with setup, serving, and cleanup. By the end of the event, everyone left with full bellies and big smiles.
For some officers, this was their first experience attending a Northwest First Responder Cookout; for others, it was one of many. When asked what made this one stand out, Major Louis Defense III with the Smyrna Police Department shared, “This cookout is definitely a display of what it means to be a community.”
While first responders expressed gratitude for the meal and hospitality, the appreciation went both ways. At Northwest Exterminating, it’s a privilege to recognize and thank those who help keep the communities where we live and work safe.
May 27, 2025 | Good Deed Team
On Friday, May 16, 2025, teammates across the Northwest Family of Brands came together to celebrate the third annual Teammate Acts of Kindness Day, a company-wide initiative focused on making a positive impact both internally and externally. True to the spirit of Northwest, teammates went above and beyond showing compassion to co-workers, customers, strangers, and even animals.
Teammates supported one another in different ways throughout the day! Several bought breakfast or lunch for co-workers, and others surprised administrative professionals with flowers. The Team Support Center departments packed boxes filled with snacks for surrounding service centers! Other teammates found ways to support fellow colleagues facing difficult times, but the kind gestures did not stop internally.
Many customers and the community also felt the impact. Teammates mailed sympathy and get-well cards to families dealing with a loss or sickness, and service professionals went the extra mile by removing trash cans from curbs and picking up litter. Their acts of kindness also extended to animals. One teammate even stepped in to save a turtle from a potentially tragic end by helping it cross the road.
Many strangers experienced the Northwest way of putting people first. Stories surfaced of a teammate buying sandwiches for a woman experiencing homelessness, while others paid for drinks at gas stations or showed patience and courtesy on the road.
If there’s one takeaway from the Teammate Acts of Kindness Day, it’s this: Every one of us has the power to make a difference in big and small ways. All it takes is one kind act to inspire someone else to do the same. We are so thankful to have a team full of servant hearted people!
May 20, 2025 | Good Deed Team
Our Tucker team had an amazing time at Nesbit Elementary School’s Career Day! It was a joy to introduce students to our Mouse Mascot, who brought plenty of smiles and high-fives as we kicked off a day full of learning and fun. The kids were curious and eager as they got a glimpse into the world of pest control and what an exterminating company does to keep homes and businesses safe and pest-free.
One of the highlights of the day was sharing interesting bug facts that had the students buzzing with excitement. From learning about the incredible strength of ants to discovering how termites work as a team, the kids were fascinated by the tiny creatures that share our world. Our team loved answering questions and encouraging students to think critically about how we can coexist with some of nature’s most misunderstood critters. Who knows? We might have even inspired a future entomologist or pest control expert!
We want to say a huge thank-you to Nesbit Elementary for inviting us to be part of such a special day. It was an honor to connect with your students, share our expertise, and have a little fun along the way. We left Career Day inspired by the curiosity and energy of the youngsters we met, and we can’t wait for the next opportunity to make learning about bugs and pest control so much fun!
May 20, 2025 | Good Deed Team
Each year, we have the privilege of partnering with the Memorial Health Dwaine & Cynthia Willett Children’s Hospital of Savannah to bring a little extra brightness to their amazing young patients during the Easter season. This year, we set an ambitious goal of delivering 50 Easter baskets, each thoughtfully filled with goodies and surprises to bring cheer to children and families. However, thanks to the support and dedication of everyone involved, we were thrilled to go above and beyond, delivering 100 Easter baskets to the hospital!
The highlight of this tradition is always the heartfelt joy of handing out the Easter baskets to the kids. Watching their faces light up and hearing their giggles and excitement as they explored their colorful surprises made every effort worthwhile. It was a day filled with smiles, uplifting moments, and cherished connections that left an indelible mark on our hearts. Sharing those happy moments with the children reminded us of the strength of community and the pure joy that a small act of kindness can inspire.
We are deeply grateful to the Memorial Health Dwaine & Cynthia Willett Children’s Hospital of Savannah for allowing us to continue this cherished tradition. It’s truly an honor to work alongside such a dedicated team, making a difference for families when they need it most.
May 20, 2025 | Good Deed Team
Our Dallas office recently made a heartfelt visit to the Rome Police Department to extend our deepest sympathies to one of their officers and his family following the tragic loss of their son. During this immensely difficult time, our thoughts and prayers remain with the family and their loved ones, as well as the entire department who stands by them with unwavering support and strength.
To show our care and solidarity, we assembled a special care basket and hand-delivered it to the department. It was a small gesture, but one filled with love and compassion, intended to provide a bit of comfort during a moment when words often fall short. The opportunity to connect with the officers and personally deliver the package reinforced our respect for their dedication to each other, as well as their community.
Our hearts go out to the officer, his family, and everyone at the Rome Police Department who feels this loss deeply. Moments like these remind us of the importance of standing together as a community. While no gesture can ease their grief completely, we hope our visit provided a small source of comfort and a reminder that they are surrounded by support and care.
May 20, 2025 | Good Deed Team
Our Dallas team had an absolute blast rolling into Kemp Elementary for their Career on Wheels Day! Armed with smiles, big ideas, and the unforgettable Mouse Mascot, we couldn’t wait to share the exciting world of pest control with the incredible students. From the very first stop, the energy and curiosity from the kids were off the charts, making our visit the perfect mix of fun and education.
Throughout the event, we had the chance to showcase what pest control is all about and how we help keep homes and communities safe from pests. The kids were fascinated as we shared fun bug facts, like how ants can carry several times their own body weight and how termites work together like a perfectly organized team. The Mouse was, of course, the star of the day, bringing endless high-fives and laughter while helping us teach students in a memorable and entertaining way.
We want to extend a huge thank-you to Kemp Elementary for hosting such a fantastic and creative event. Participating in Career on Wheels Day was a true delight, and we’re grateful for the opportunity to engage with such bright and curious minds. Who knew learning about bugs and pest control could spark such joy? We can’t wait to hit the road again and inspire more young learners!
May 20, 2025 | Good Deed Team
Last week, our Cullman team had the privilege of celebrating Teacher Appreciation Week at West Point High School. It was a joy to come together and host a lunch for the incredible educators who work tirelessly to nurture and inspire young minds every single day. The school community’s warmth made the event even more special, and we were honored to contribute in a small way to show our gratitude.
As part of the festivities, there were plenty of smiles, great conversations, and a little extra fun thanks to a visit from “The Mouse.” Watching teachers smile and laugh was a reminder of the positivity and dedication they bring to their work, even amidst challenges. These moments underscored the importance of showing our appreciation for the people shaping the future, one student at a time.
From the bottom of our hearts, we want to say thank you to the incredible educators at West Point High School and beyond. Your hard work, patience, and commitment make a difference in ways words can’t fully capture. We’re grateful to have had the chance to celebrate everything you do and hope the lunch and The Mouse’s surprise visit brought a little extra brightness to your week.
May 20, 2025 | Good Deed Team
Our Alabama team had the honor of joining the vibrant community at Pelham in the Park, a wonderful event held at a local middle school that serves as a resource fair for multilingual families in the area. This gathering is all about connecting families with the tools and resources they need while celebrating the diversity that makes the Pelham community so special. We were thrilled to contribute by hosting a cookout, ensuring that everyone who attended had a delicious dinner to enjoy while engaging with the event.
The energy at Pelham in the Park was simply inspiring. Families, educators, and local organizations came together with a shared goal of support and inclusion. Our team worked hard behind the grill, serving up plenty of smiles alongside freshly cooked meals. It was truly rewarding to see families enjoying their time, connecting with each other, and accessing the valuable resources available to them. Events like these are a brilliant reminder that a strong community is built on care, collaboration, and compassion.
We are grateful for the opportunity to be part of such an impactful initiative and to support the incredible work being done to empower families in Pelham. It is always a privilege to share in community-building efforts that make a meaningful difference in people’s lives. Thank you to everyone who made this event possible, and to the families who joined us for dinner—we’re proud to stand alongside you, fostering connections and creating support systems that strengthen our community.
