Sep 9, 2025 | Good Deed Team
On August 26, Gainesville, GA teammates gathered at Fire Station 1 for a special cookout to honor local police officers, firefighters, and EMTs.
Firefighters gave teammates a rare, behind-the-scenes look at what it takes to serve in their role. Northwest Teammates learned how to operate the Jaws of Life by playing an oversized game of Jenga, felt the strength of the water flow while handling a fire hose, and even practiced knocking down a locked training door using firefighter tools. One teammate suited up in full gear to experience the weight and intensity of what firefighters carry when responding to emergencies.
“It was a fun, informational, and eye-opening way to get a small glimpse of the skills and strength they put into their work every day,” said Gainesville Office Manager Crystal Munday.
At Northwest Exterminating, First Responder Cookouts are our way of showing appreciation to the men and women who dedicate their lives to keeping our communities safe. This afternoon of appreciation and fellowship wasn’t just about great food and fun; it was a meaningful opportunity to connect with the first responders who protect the communities where we live and work.
Sep 8, 2025 | Good Deed Team
For the first time, Northwest Exterminating’s Good Deed Team partnered with Connections for Special Parents to sponsor a fishing trip for children with disabilities. The fun filled day of activities took place on August 16 at Lake Hartwell in Hartwell, GA.
For many of the children, it was their first time casting a fishing rod. The new experience brought excitement to the children and parents were delighted as they watched their children discover something new. The event gave everyone the chance to enjoy the great outdoors and connect with others in a safe and welcoming environment.
To make the day even more memorable, Good Deed Team Co-Director Greg Green provided lunch for more than 60 people, serving his Southeast (almost) famous hamburgers along with hot dogs, baked beans, potato salad, cookies and Popsicles. It was the perfect day for casting lines, creating new experiences and making fun memories.
Connections for Special Parents is an organization that provides resources and support to parents and caregivers who have children with special needs. The group helps children explore new experiences and opportunities in a safe and encouraging environment.
The Good Deed Team plans to continue this new partnership and find more future initiatives to support and serve these families in meaningful ways. The team enjoyed the chance to share time and in something new together.
At Northwest Exterminating we believe in serving communities with more than just pest solutions. We’re committed to finding ways to show care for people and spread kindness.
Aug 6, 2025 | Good Deed Team
Northwest Exterminating teammates continue to demonstrate the company’s commitment to giving back as teammates gathered at the company’s Team Support Center on June 23 for a Backpack Packing Party.
Nearly two dozen teammates came together to pack 200 backpacks filled with essential school supplies for students with special needs. Good Deed Team Co-Director Kristen Milligan set the tone for a meaningful afternoon of service by explaining why this initiative is so important. Kristen provided insight into the unique needs of the students.
The backpacks were specifically made for the Special Education Department based off of the needs of the 350 students registered this school year. The donation will be divided between students at Greene County Elementary School, Anita White Carson Middle School, Greene County High School, and Lake Oconee Academy.
Teammates from Bug House Pest Control, a team within the Northwest Family of Brands, made the special delivery to the school district on July 25.
This initiative is just one more way Northwest teammates live out the company’s mission to serve and support the communities where we live and work. Team Support Center teammates are looking forward to upcoming opportunities to support our local community.
Jul 29, 2025 | Good Deed Team
More than 70 passionate teammates from Northwest Exterminating and Rollins Inc. came together to pack 500 backpacks for students at Apalachee High School. What’s even more remarkable is they accomplished this task within 30 minutes.
On Tuesday, July 22, Rollins Inc. transformed into a bustling hub for giving. Music played, teammates sang, and laughter filled the space as determined teammates filled hundreds of backpacks with school supplies.
Northwest Exterminating’s commitment to community service was on full display as teammates partnered with Rollins Gives, the philanthropic arm of Rollins Inc., to host the event. Northwest’s Good Deed Team Co-Director, Kristen Milligan, assisted in organizing the effort alongside Rollins Corporate Philanthropy Coordinator Chandler Taylor. Together, they created an assembly line workflow that maximized speed and efficiency, allowing volunteers to make a meaningful impact.
Nearly a dozen Northwest teammates arrived early to unpack supplies and organize workstations, while a steady stream of Rollins teammates joined in throughout the afternoon.
Once the backpacks were filled, teammates jumped into phase two: preparing the donations for delivery. Everyone pitched in to help assemble boxes and transport them to the loading dock. That’s when the downpour of rain began, but that didn’t dampen the team’s determination. Teammates successfully loaded the vehicle bound for Barrow County.
Northwest teammates delivered the backpacks on Friday July 25, just in time for the Barrow County School District’s Back to Bold event, a community initiative that provides students with school supplies, clothing, and even haircuts, thanks to support from local churches, civic groups and businesses.
For Apalachee High School, this support holds extra meaning. In 2024, the school community experienced an unthinkable tragedy when a school shooting claimed the lives of two teachers and two students. This year’s donations are more than just supplies—they are a reminder to students and staff that they are supported, seen, and never alone.
Rollins Gives continues to foster a culture of service and compassion, hosting at least one volunteer opportunity each quarter with a focus on Science & Education and Health & Wellness. The partnership between Northwest Exterminating’s Good Deed Team and Rollins Gives is a powerful testament to their shared commitment to uplifting the communities they serve together.
Jul 15, 2025 | Good Deed Team
Marietta teammates brought the heat, and a lot of heart, to Cobb Fire Station #51 by hosting a special cookout to honor first responders. Greg Green with the Good Deed Team fired up the grill providing hot dogs, burgers, baked beans, and potato salad along with chips and cookies. Dozens of Marietta teammates and leadership members were on hand to help set-up, serve, and clean-up as they welcomed law enforcement officers, EMTs, firefighters and support staff.
This year marked a milestone as local television station FOX 5 attended the event expanding the reach and impact of Northwest’s community efforts. “We’re in the pest business, but we’re really in the people business. It’s important to say thank you to the people who give so much to the communities where we live and work” said Good Deed Team Co-Director, Kristen Milligan.
The first responders expressed heartfelt appreciation for the gesture. For Northwest Exterminating, the cookout was simply a small token of thanks for the sacrifices these heroes make every day.
Thanks to the hard work and dedication of Northwest teammates, the cookout not only honored our heroes, but it also brought people together in the true spirit of service and appreciation. Northwest has other upcoming First Responder Appreciation Cookouts planned around the Southeast.
Jun 24, 2025 | Good Deed Team
In a remarkable show of community spirit and compassion, the Northwest Exterminating Family of Brands has once again proven that kindness can be a powerful force for good. With a workforce of 1,300 dedicated people, teammates completed 3,151 acts of kindness in just 31 days, highlighting their strong commitment to giving back.
Acts of Kindness Day is a company-wide initiative that took place on May 16, 2025. Employees were encouraged to take time during their workday to spread kindness in any form. What makes this initiative even more impressive is the scale and reach achieved by teammates.
On a single day alone, employees rallied to complete 1,649 acts of kindness. These ranged from writing handwritten sympathy and get-well cards to customers, to financially supporting fellow teammates during difficult times, and helping complete strangers in meaningful ways. Teammates also took time to show appreciation for local educators—Cullman, AL and McCall teammates in Gainesville, Fl hosted Teacher Appreciation Luncheons, including a fiesta-themed celebration complete with vibrant décor and festive food to recognize and celebrate teachers for their hard work and dedication.
The Acts of Kindness campaign shows how purpose-driven action, no matter the size of the workforce, can create measurable and meaningful change.
The Acts of Kindness initiative reflects the Northwest Family of Brands’ ongoing dedication to fostering a culture that values people and prioritizes positive impact both inside and outside the workplace.
Jun 18, 2025 | Good Deed Team
Northwest Exterminating teammates in Smyrna, GA, hosted a First Responder Cookout on June 12, 2025, at Tolleson Park. More than two dozen police officers, firefighters, and EMT personnel gathered to enjoy a delicious meal of burgers, hot dogs, potato salad, and baked beans.
The event provided a meaningful opportunity for teammates to connect with the first responders who serve and protect the community every day. Smyrna teammates worked in shifts to ensure customer needs were met while also supporting the cookout—helping with setup, serving, and cleanup. By the end of the event, everyone left with full bellies and big smiles.
For some officers, this was their first experience attending a Northwest First Responder Cookout; for others, it was one of many. When asked what made this one stand out, Major Louis Defense III with the Smyrna Police Department shared, “This cookout is definitely a display of what it means to be a community.”
While first responders expressed gratitude for the meal and hospitality, the appreciation went both ways. At Northwest Exterminating, it’s a privilege to recognize and thank those who help keep the communities where we live and work safe.
May 27, 2025 | Good Deed Team
On Friday, May 16, 2025, teammates across the Northwest Family of Brands came together to celebrate the third annual Teammate Acts of Kindness Day, a company-wide initiative focused on making a positive impact both internally and externally. True to the spirit of Northwest, teammates went above and beyond showing compassion to co-workers, customers, strangers, and even animals.
Teammates supported one another in different ways throughout the day! Several bought breakfast or lunch for co-workers, and others surprised administrative professionals with flowers. The Team Support Center departments packed boxes filled with snacks for surrounding service centers! Other teammates found ways to support fellow colleagues facing difficult times, but the kind gestures did not stop internally.
Many customers and the community also felt the impact. Teammates mailed sympathy and get-well cards to families dealing with a loss or sickness, and service professionals went the extra mile by removing trash cans from curbs and picking up litter. Their acts of kindness also extended to animals. One teammate even stepped in to save a turtle from a potentially tragic end by helping it cross the road.
Many strangers experienced the Northwest way of putting people first. Stories surfaced of a teammate buying sandwiches for a woman experiencing homelessness, while others paid for drinks at gas stations or showed patience and courtesy on the road.
If there’s one takeaway from the Teammate Acts of Kindness Day, it’s this: Every one of us has the power to make a difference in big and small ways. All it takes is one kind act to inspire someone else to do the same. We are so thankful to have a team full of servant hearted people!
May 20, 2025 | Good Deed Team
Our Tucker team had an amazing time at Nesbit Elementary School’s Career Day! It was a joy to introduce students to our Mouse Mascot, who brought plenty of smiles and high-fives as we kicked off a day full of learning and fun. The kids were curious and eager as they got a glimpse into the world of pest control and what an exterminating company does to keep homes and businesses safe and pest-free.
One of the highlights of the day was sharing interesting bug facts that had the students buzzing with excitement. From learning about the incredible strength of ants to discovering how termites work as a team, the kids were fascinated by the tiny creatures that share our world. Our team loved answering questions and encouraging students to think critically about how we can coexist with some of nature’s most misunderstood critters. Who knows? We might have even inspired a future entomologist or pest control expert!
We want to say a huge thank-you to Nesbit Elementary for inviting us to be part of such a special day. It was an honor to connect with your students, share our expertise, and have a little fun along the way. We left Career Day inspired by the curiosity and energy of the youngsters we met, and we can’t wait for the next opportunity to make learning about bugs and pest control so much fun!
